We are SupportNinja and we are a company which provides business outsource solutions. In other words, we take care and support you with all the business process that you have outsourced to us. We provide support but today we are going to tell you what exactly is business process outsource so you can yourself decide as to how helpful is BPO to your business. BPO is often divided into two categories: back office outsourcing which includes internal business functions such as billing or purchasing, and front office outsourcing which includes customer-related services such as marketing or tech support.
The term Business Process Outsourcing or BPO as it is popularly known refers to outsourcing in all fields. A BPO service provider usually administers and manages a particular business process for another company. Business Process Outsourcing (BPO) is the fastest growing segment of the ITES (Information Technology Enabled Services) industry. Factors such as economy of scale, business risk mitigation, cost advantage; utilisation improvement and superior competency have all lead to the growth of this industry. However this development is in recent times, earlier BPO was only for manufacturing entities, such as soft drinks manufacturers. But, now this industry is also applicable to an outsourcing of services.
Business process outsourcing (BPO) has evolved with time and the rampant innovation in technology. The BPO trend is accelerating. It is a subset of outsourcing that involves the contracting of the operations and responsibilities of a particular business process to a third-party service provider. In other words, now a company management can take major and other important things into consideration when they outsource few business processes and the third part comes up with accurate and efficient business outsource solutions.
